Shopping can be annoying with long lines and hard-to-find items. To fix this, stores like Walmart introduced self-checkout lanes and “Scan and Go” tech. But some people didn’t like it – they missed the personal touch and found it too much work.
Randy Parraz from Making Change at Walmart said customers shouldn’t do cashier work just because Walmart doesn’t want to pay. Walmart heard this and decided not to add more automation. Instead, they’ll hire more cashiers to make customers happy.
Walmart is now more committed to making customers happy and having meaningful talks. This teaches businesses a lesson: being efficient is good, but it’s also important to keep things positive, especially in a world that’s getting more automated. The human connection is still really important.
Related Posts
You won’t be fooled again after seeing this
The life lessons often linked to Albert Einstein extend far beyond physics. They focus on thinking clearly, staying curious, and making thoughtful decisions. Instead of chasing shortcuts, these ideas…
Health Warning Issued Over Viral Trend Linked to Team USA Star Alysa Liu
The moment was meant to be untouchable. A 20-year-old champion stood on Olympic ice, tears freezing on her cheeks, becoming the first American woman in decades to…
Michael B. Jordan Had N-Word Shouted At Him By
The room fell silent inside the Royal Festival Hall as the BAFTAs ceremony unfolded. Cameras were rolling and presenters Michael B. Jordan and Delroy Lindo stood on stage when an unexpected…
The Worst Mistake: Doctor Reveals the One Thing You Must Avoid Doing If You Wake Up During the Night
Picture this familiar scene: you are wrapped in the dense stillness of Stage 3 non-REM sleep, the deepest and most physically restorative phase of the night. Your…
Unthinkable
Corrosion is the gradual deterioration of metals as a result of chemical or electrochemical reactions with the surrounding environment. It most commonly occurs when metals come into…
How to Understand and Care for Vertical Nail Ridges as You Age
If you’ve recently noticed faint lines running from your cuticles to the tips of your nails, you’re not alone. These thin vertical marks—often becoming more noticeable after…