Customer Enters ‘Express Lane’ with Too Many Items

Ever been stuck behind a customer with way too many items in a shop’s express lane? A Walmart customer recently shared this story of a cashier taking a stand against a shopper who didn’t feel like following the rules. The best moment I ever had in a Walmart. I was in Colorado Springs. I had a loaf of bread, a gallon of milk, and a couple of other things.

This woman whose cart was overflowing, almost runs me over to get in front of me at the 10 items line. The woman starts to unload her cart onto the checkout stand and the cashier says, ‘Which ten items would you like, ma’am?”

The woman stops and says, “What?”

The cashier responds in a calm, patient tone, “This is ten items or less express line.”

While speaking she holds up both hands showing all ten fingers. Then she pointed to the sign above the lane which read Ten Items or Less in both English and Spanish.

The woman gets all red in the face and says, “I want all of this!”

The cashier, “Ma’am, I’m sorry. As I said, this is a ten items or less line, please choose the ten items you’d like to purchase today.”

The woman at this point lets out this noise that sounds like someone poked one of those screaming goats and shoved her still overflowing cart as hard as she could. It almost hit this little old man sitting on a bench. Then she gave all of us who were laughing at her the finger, said and stormed out.

I purchased my items and tipped the cashier $20 for the best improv comedy moment I’d seen in years.

Related Posts

Her weight reached almost 272 kilograms but thanks to incredible willpower and persistence she managed to lose more than 113 kilograms

At the age of 41, her weight reached almost 272 kilograms, but thanks to incredible willpower and persistence she managed to lose more than 113 kilograms Instead…

The Wedding That Taught My Daughter—and Me—What Real Family Loyalty Looks Like

I agreed to bring my five-year-old daughter to my ex-husband’s wedding for just an hour, hoping it would make her feel included in a day she didn’t…

The Thanksgiving That Shattered My World—and Opened the Door to a Better One

Thanksgiving had always meant comfort to me—warm kitchens, familiar scents, and the steady sense that life, however imperfect, was dependable. That morning, as I cooked beside my…

Stockton Community Grieves After Birthday Celebration Turns Into Tragedy

A family birthday gathering in Stockton, California, turned devastating on November 29, 2025, when violence suddenly erupted during what was meant to be a joyful evening. The…

Dana Sue Gray: A Case That Highlights the Complex Intersections of Trauma, Behavior, and Community Impact

Dana Sue Gray’s early life in California was shaped by tumult, loss, and difficult family dynamics. Those who knew her as a child and young adult later…

How Quick Thinking and Simple Actions Turned a Scary Moment Into a Safe Outcome

A young woman’s instincts became unexpectedly vital during what began as an ordinary day. Subtle cues—a change in breathing, an unusual cough, and a flicker of discomfort—were…